Refund policy
EFFECTIVE DATE: July 12, 2026 Here at Imtiazo.com, we aim to ensure your ultimate shopping satisfaction. If you’re not completely pleased with your buy, we are here to provide assistance. 7-DAY RETURN POLICY We offer an outstanding 7-day return period, meaning you will have exactly seven days from the minute you take delivery of your order to make a return claim.
To qualify for a return, your merchandise MUST: Be unblemished and in the exact condition it was delivered to you in.
Retain its original packaging complete with all tags, gadgets, and instruction manuals (where applicable). Include valid proof of buy (such as your order identification or a shopping receipt). NON-RETURNABLE MERCHANDISE The following are strictly non-returnable: Merchandise that has been manipulated, broken, or misused by the client. Products lacking their original packaging.
Payment vouchers.
Any downloadables (if relevant). Any and all items labeled “Final Sale” or “Non-Returnable.” HOW TO REQUEST A RETURN Kindly send us a request at info@imtiazo.com within 7 days of receiving your merchandise.
Be sure to state: Your purchase order number. Your full name. The exact reason for your return. Images if the item is faulty or incorrect Our attentive support group will review your claim and offer precise return instructions.
REFUNDS Upon receipt and inspection of the returned item, you’ll receive an alert regarding your refund status.
If your refund is authorized, it’ll be transferred to your authentic payment method within 5-10 working days. Actual transfer times may differ, relying on your financial institution or charge company. FAULTY, DAMAGED, OR INCORRECT ITEMS In case you have received an item that is flawed, broken, or completely wrong, please send us photographs of the merchandise and its packing instantly. We promise a swift solution involving substitution or refund as suitable.
RETURN SHIPPING In cases of an error on our end (incorrect shipment, or a damaged/flawed product), we’ll cover all return shipping prices.
If you’re returning as a result of a change of heart, the customer shall shoulder the shipping costs. EXCHANGE Our policy allows for the replacement of merchandise solely in cases of defects, harm, or receiving an unintended order. Reach out to us so we can help set up a swap.
ORDER CANCELLATION You are welcome to cancel any order previous to its shipment. As soon as your buy has shipped, no cancellations will be feasible. Instead, the merchandise must be returned following the above return procedure upon delivery.
GET IN TOUCH For any inquiries concerning our Return and Refund Policy, feel free to reach us at info@imtiazo.com.
Thank you for your trust and business at Imtiazo.com. We eagerly look forward to assisting you.